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This AutoSupport was sent to NetApp via an insecure HTTP transport method

Last Updated:

Applies to

  • ONTAP 9
  • AutoSupport (ASUP)


  • Email received from NetApp reporting an insecure transport mechanism used by AutoSupport
Email example
Subject: This AutoSupport was sent to NetApp via an insecure HTTP transport method.
Body (truncated):

Dear NetApp Customer,

Please Note: we have detected that you are using an insecure HTTP transport mechanism (<plain HTTP> or <older version of TLS> or <older cipher>). We will stop accepting AutoSupports using this mechanism in <month> 2023. ….



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