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The credentials you provided are not authorized to generate License-File (NLF)

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storagegrid
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sgrid
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Applies to

  • ONTAP 9.10.1 or above \  StorageGrid
  • NetApp License-File (NLF)

Issue

When generating a License-File (NLF) via NetApp License File Generator, error received:
Error Code E011
Failure Message The username/password credentials you provided are not authorized to access the SerialNumber submitted.

 

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