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SnapDiff v3 Does Not Work with Commvault:  “API not found” Error

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nas
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Applies to

  • NetApp ONTAP 9.16.1P11 and later
  • AFF-A250 (All Flash FAS)
  • Commvault 11.40 and later
  • SnapDiff v3 integration

Issue

SnapDiff v3 Does Not Work with Commvault: “API not found” Error When Using Cluster Management LIF
 

When attempting to configure and test SnapDiff v3 backups with Commvault (using cluster-based configuration), the following error is returned when using the cluster management LIF:

Log Output:

$ curl -u snapdiff -k https://hostname/api/snapdiff/volumesEnter host password for user 'snapdiff':{  "error": {    "message": "API not found",    "code": "3"  }}
  • SnapDiff v3 login fails and snapshots cannot be created.
  • Commvault UI may show “cluster-based” configuration, but authentication fails.

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