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Receiving AutoSupports for callhome.arw.activity.seen alerts from ONTAP cluster

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Applies to

Issue

  • Receiving an AutoSupport-triggered alert:

HA Group Notification from NETAPP01 (volume1 (UUID: baaa57df-c736-11ea-9401-XXXXXXXXXXXX) vserver1(UUID: 5d7c5692-b755-11e6-a10f-XXXXXXXXXXXX)) ALERT

HA Group Notification (POSSIBLE RANSOMWARE ACTIVITY DETECTED) ALERT

  • EMS log reports:

[Node-01: svc_queue_thread: callhome.arw.activity.seen:alert]: Call-home message for volume1 (UUID: baaa57df-c736-11ea-9401-XXXXXXXXXXXX) verver1(UUID: 5d7c5692-b755-11e6-a10f-XXXXXXXXXXXX)

[Node-01: svc_queue_thread: callhome.arw.activity.seen:alert]: Call home message for POSSIBLE RANSOMWARE ACTIVITY DETECTED, Volume: volume1 (UUID: baaa57df-c736-11ea-9401-XXXXXXXXXXXX) in Vserver: verver1 (UUID: 5d7c5692-b755-11e6-a10f-XXXXXXXXXXXX)

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