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ONTAP upgrade paused with error cluster_image_start_ndu_giveback_job_iterator

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Category:
ontap-9
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core
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Applies to

  • ONTAP 9
  • ANDU 

Issue

ANDU paused with :
 

::> cluster image show-update-progress

Update Phase         Status                   Duration        Duration
-------------------- ----------------- --------------- ---------------
Pre-update checks    completed                00:10:00        00:01:04
ONTAP updates        paused-on-error          01:02:00   29 days 12:49

Details:

Node name            Status            Status Description
-------------------- ----------------- --------------------------------------
node2-01             failed            Error: Timeout: Operation
                                       "cluster_image_start_ndu_giveback_job_
                                       iterator::create_imp()" took longer
                                       than 180 seconds to complete [from
                                       upgrademgr on node "node-02"
                                       (VSID: -3) to mgwd at 127.0.0.1]
                                       Action: Wait a few minutes, and then
                                       resume the update using the "cluster
                                       image resume-update" command.

If the command appears to hang, log in directly via the node management interface, and issue the command again

 

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