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ONTAP upgrade aborted on task "Upgrade firewall services for deprecation"

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Category:
ontap-9
Specialty:
CORE
Last Updated:

Applies to

  • ONTAP 9    
  • Automated nondisruptive upgrade (ANDU)

Issue

  • All nodes boot on target ONTAP version but ANDU is paused-on-error
  • Output of cluster image show-update-progress shows:
Estimated         Elapsed
Update Phase         Status                   Duration        Duration
-------------------- ----------------- --------------- ---------------
Pre-update checks    completed                00:10:00        00:00:54
ONTAP updates        paused-on-error          02:34:00  102 days 01:58
 
Details:
 
Node name            Status            Status Description
-------------------- ----------------- --------------------------------------
cluster-01           completed
cluster-02           completed
cluster-03           failed            Error: Node "cluster-03" is not in
                                       "connected" state after giveback.
                                       Action: Use the "storage failover
                                       show" command to verify that node
                                       "cluster-03" is in the "connected"
                                       state, and then use the "cluster
                                       image resume-update" command to
                                       resume the update.
cluster-04           completed
  • Output of advanced command system node upgrade-revert show indicates error:
Node: cluster-03                                   Status: aborted
 
Status Message: The upgrade aborted in the "post-apps" phase on task "Upgrade firewall services for deprecation". Contact support personnel for the upgrade repair procedure.
  • VIFMGR logs report inability to find a port for LIF:
[LifServices::assignSkFirewallPolicies] unexpected error: Internal error. Failed to apply changes to LIF "cluster_lif_3": Failed to locate a port with numeric id "4294967295".
  • During upgrade, network interface card (NIC), which includes home port of the affected LIF, failed (not present in SYSCONFIG-A output) and was replaced

 

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