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ONTAP Upgrade fails in CLI : "Nodes can't be upgraded to given release"

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Category:
ontap-9
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core
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Applies to

  • ONTAP 9
    • On-premises
    • MetroCluster
    • ONTAP Select
  • Upgrade
    • Direct
    • Direct Multi-Hop
    • Multi-Stage

Issue

ONTAP upgrade from version 9.7 to 9.12.1 using a direct multi-hop method error in CLI :


cluster1::> cluster image show-update-progress
                                                 Estimated         Elapsed
    Update Phase         Status                   Duration        Duration
    -------------------- ----------------- --------------- ---------------
    Pre-update checks    failed                   00:10:00        00:00:38
    
    Details:
    Pre-update Check     Status            Error-Action
    -------------------- ----------------- --------------------------------------
[...]Upgrade Version      Error             Error: Nodes "cluster1-01,
    Compatibility Status                   cluster1-02" can't be upgraded to
                                           given release.
                                           Action: Ensure all nodes are running
                                           a supported version before upgrading.
                                           Use the "cluster image show" command
                                           to check the current image versions
                                           running on all nodes in the cluster.

 

 

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