ONTAP Unable to Mount mroot during upgrade to 9.7
Applies to
- ONTAP upgrade 9.5 - 9.7
- ONTAP upgrade 9.6 - 9.7
- Automated Non Disruptive Upgrade (ANDU)
Issue
- During Automated None Disruptive Upgrade (ANDU), the
/mroot
directory may fail to mount causing the upgrade to pause and the node to be Out of Quorum (OOQ) - Post ONTAP upgrade a node is not fully functional after root volume giveback
EMS alerts:
callhome.mdb.recovery.unsuccessful:EMERGENCY]: Call home for MDB RECOVERY UNSUCCESSFUL FOR THE vldb WARNING.
callhome.mdb.recovery.unsuccessful:EMERGENCY]: Call home for MDB RECOVERY UNSUCCESSFUL FOR THE bcomd WARNING.
rdb.env.IOFailure:ALERT]: Error encountered in root volume I/O: Mkdir '/mroot/etc/cluster_config' failed, 30.
rdb.env.replicaCorrupt:ALERT]: Corruption in the local database of Data Replication Module: Failed to open SQLite environment: FILE_IO_ERROR.
EMS Log Message:
/mroot not mounted. apache setup cannot run.
phpmgr: /mroot/etc/log/mlog doesn't exist. won't log setup up steps to a file
httpdmgr: /mroot/etc/log/mlog doesn't exist. won't log setup up steps to a file
php_jail_setup.sh: /mroot/etc/log/mlog doesn't exist. won't log setup up steps to a file
/mroot not mounted. php setup cannot run.
apache_jail_setup.sh: /mroot/etc/log/mlog doesn't exist. won't log setup up steps to a file
/mroot not mounted. apache setup cannot run.
phpmgr: /mroot/etc/log/mlog doesn't exist. won't log setup up steps to a file
Nov 24 12:19:08 [Cluster1:callhome.mdb.recovery.unsuccessful:EMERGENCY]: Call home for MDB RECOVERY UNSUCCESSFUL FOR THE bcomd WARNING.
Nov 24 12:19:08 [Cluster1:rdb.env.IOFailure:ALERT]: Error encountered in root volume I/O: Mkdir '/mroot/etc/cluster_config' failed, 30.