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Discrepancy in used space between Citrix host and ONTAP quota report

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Category:
ontap-9
Specialty:
core
Last Updated:

Applies to

ONTAP 9

Issue

  • Quota Report shows lower utilization compared to Customer's reporting Application Citrix:
  • Citrix report:
TreeSize Professional Report              
Drive:share1$ (\\vol1)              
Drive: \\vol1\share1$\     Size: 1,000.4 GB     Used: 906.9 GB     Free: 93.5 GB        4096 Bytes per Cluster (NTFS)
Full Path Size Allocated Files Folders % of Parent Last Change Last Access

\\vol1\share1$\user1\		 12.9 GB 13.1 GB 107241 6420 1.5% 27/6/2025 27/6/2025
  • ONTAP Quota report:
Cluster::> volume quota report -volume vol1
Vserver: svm1
 
                                    ----Disk----  ----Files-----   Quota
Volume   Tree      Type    ID        Used  Limit    Used   Limit   Specifier
-------  --------  ------  -------  -----  -----  ------  ------   ---------
vol1    user  BUILTIN\Administrators  750.9GB  -  6215420  -
vol1    user  group\user1  680.3MB  10GB  835  -   *
 
  • Verified the files and directories under the user1 directories:

cd c:/

dir /q \\vol1\share1$\user1\ > file1.txt

  • On verifying the file1.txt we see multiple files owned by BUILTIN\Administrators listed uner the directory for user1.

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