ONTAP AutoSupport is generating callhomes for every single EMS message

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Views:: 307

Visibility:: Public

Votes:: 0

Category:: ontap-9

Specialty:: CORE

Last Updated:

Applies to

ONTAP
AutoSupport
EMS event notifications

Issue

Autosupport callhomes are being sent every minute for every event in the EMS catalog
When looking at autosupport history, you can see large amounts sent with varying reasons in the subject field

Netapp00001::*> autosupport history show -fields last-update,status,subject
node           seq-num destination last-update       status                 subject                            
-------------- ------- ----------- ----------------- ---------------------- ---------------------------------- 
Netapp00001-01 387362  smtp        4/7/2021 08:24:27 ignore                 EMS monitor.volume.full
Netapp00001-01 387362  http        4/7/2021 08:24:27 ignore                 EMS monitor.volume.full
Netapp00001-01 387362  noteto      4/7/2021 08:24:27 ignore                 EMS monitor.volume.full
Netapp00001-01 387361  smtp        4/7/2021 08:22:21 ignore                 EMS sas.adapter.debug
Netapp00001-01 387361  http        4/7/2021 08:22:21 ignore                 EMS sas.adapter.debug
Netapp00001-01 387361  noteto      4/7/2021 08:22:21 ignore                 EMS sas.adapter.debug
Netapp00001-01 387360  smtp        4/7/2021 08:20:14 ignore                 EMS rastrace.dump.saved
Netapp00001-01 387360  http        4/7/2021 08:20:14 ignore                 EMS rastrace.dump.saved
Netapp00001-01 387360  noteto      4/7/2021 08:20:14 ignore                 EMS rastrace.dump.saved
Netapp00001-01 387359  smtp        4/7/2021 08:18:09 ignore                 EMS monitor.volume.full
Netapp00001-01 387359  http        4/7/2021 08:18:09 ignore                 EMS monitor.volume.full
Netapp00001-01 387359  noteto      4/7/2021 08:18:09 ignore                 EMS monitor.volume.full