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Fatal error on T6 network ports e1a/e1b (t6nex1) or e0a/e0b

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Applies to

X1146A Dual 40/100G Ethernet T62100-CR network interface card (NIC) (also known as a 'T6 card')

Issue

  • Node panics with watchdog NMI accompanied by fatal parity error on e1a/e1b just prior to panic:

e1a/e1b (t6nex1): ! PL_PERR_CAUSE 0x19404 = 0x00000010, E 0x1fffe3ff, F 0xffffffff
e1a/e1b (t6nex1): ! [0x00000010] MPS
PANIC: watchdog nmi on cpu 45, hang cpu is 3 in process idle: cpu45 on release 9.7P5 (C)

  • If node is able to boot or remains up, may also see EMS messages:
[node01: intr: netif.fatal.err:alert]: The network device in slot 1 encountered fatal error e1a/e1b
[node01: intr: netif.fatal.err:alert]: The network device in slot 0 encountered fatal error e0a/e0b
  • Node may not panic but will receive HA interconnect down callhome EMS messages:

[callhome.hainterconnect.down:alert]: Call home for HA INTERCONNECT DOWN due to link1 down.

 

 

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