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Fabricpool or Cloud Backup fail to connect object stores

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ontap-9
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cloud
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Applies to

  • ONTAP 9
  • Fabricpool
  • BlueXP Backup and Recovery

Issue

  • Fabricpool fails to connect object stores:

Connection to the object store is currently unavailable. Check that the bucket is available and that your cluster networking and permission are configured correctly.

objectstores.png

  • The object name does not resolve：

Fri Sep 15 01:56:27 +0800 [ontap-lab-01: secd: secd.unexpectedFailure:debug]: Unexpected SecD failure in Vserver "admin". Details: Error: DNS forward lookup procedure failed   [2020 ms] Failed to connect to 10.0.56.192 for DNS via Source Address 10.0.56.188: Operation timed out   [  2020] Entry for host-name: kylestoragetiering.blob.core.windows.net not found in any of the available sources **[  2020] FAILURE: Hostname lookup failed with error: Name does not resolve 

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