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Download of firmware image fails in ONTAP, however download succeeds with node at LOADER

Last Updated:

Applies to

  • ONTAP 9
  • Clustered Data ONTAP 8


Downloading a new ONTAP image or firmware file fails once a node boots up ONTAP, however it works as expected when downloading from the HTTP server at the LOADER prompt (prior to booting ONTAP on the node)


LOADER-B> netboot
Downloading ..
Extracting archive ..
Loading netboot/kernel:0x200000/15722280 0x10fe728/13882936 Entry at 0xffffffff802dc710
Found netboot/SB_XXI/platform.rc
Loading netboot/platform.ko:0x1e3c000/4076976 0x221f5b0/586840
Loading netboot/rootfs.img:0x22af000/331594752
Loading netboot/platfs3g.img:0x15eeb000/60960768
Closing network.
Starting program at 0xffffffff802dc710
NetApp Data ONTAP 9.5P12                           <<<---ONTAP is booting here
The Boot Menu will be presented because an alternate boot method was specified.
Please choose one of the following:
(1) Normal Boot.
(2) Boot without /etc/rc.
(3) Change password.
(4) Clean configuration and initialize all disks.
(5) Maintenance mode boot.
(6) Update flash from backup config.
(7) Install new software first.
(8) Reboot node.
(9) Configure Advanced Drive Partitioning.
Selection (1-9)? 7

This procedure will replace existing Data ONTAP software with new software.
Do you want to continue? {y|n} y

What is the URL for the package?
What is the user name on "", if any?

Checking network link... success.
Checking route to host ""... success.
Attempting to reach failed.

Verify that the network is properly configured, that the gateway is set
Correctly, and that the destination host is up.


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