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Can we obtain historical AutoSupport data for a device?

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Category:
ontap-9
Specialty:
generalsupport
Last Updated:

Applies to

  • AutoSupport

Answer

  • NetApp retains received AutoSupport data for up to two years
  • NetApp should be able to provide the requested logs within the past two years
  • More recent AutoSupport data may be available within Active IQ under the Storage Health > AutoSupport section

Additional Information

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