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CTGKM3323E error observed in IBM SKLM 4.2 after adding new key-manager in ONTAP

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Category:
ontap-9
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CORE
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Applies to

  • ONTAP 9
  • NetApp Volume Encryption (NVE)
  • IBM SKLM 4.2

Issue

  • Key-manager server added via ONTAP:
    • Cluster01:admin_sg2 :: security key-manager add -address 10.230.90.5 -server-port 5696 :: Success
  • After several hours an error is observed in SKLM:
    • CTGKM3323E Failed to decrypt data using the master key. Rerun the master key management or master key for device group management operation. Failure Reason : Unexpected padding.
  • The key-manager server is present in ONTAP and is available

 

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