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EMS says preferred DC "did not respond to query within timeout"

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Category:
ontap-9
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nas
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Applies to

  • ONTAP 9
  • preferred DC
  • CIFS/SMB

Issue

  • EMS-LOG-FILE.GZ says 
    •  [?]  Thu May 15 14:57:02 +0200 [node-01: secd: secd.ldap.query.timed.out:error]: Vserver 'svm1': LDAP server x.x.x.x did not respond to query within timeout (2 seconds) interval.
 [?]  Thu May 15 14:57:44 +0200 [node-01: secd: secd.conn.auth.failure:notice]: Vserver (svm1) could not authenticate over the network to server (). Error: Timed out (Service: LDAP (Active Directory), Operation: SiteDiscovery).
 [?]  Thu May 15 14:58:04 +0200 [node-01: secd: secd.ldap.noServers:EMERGENCY]: None of the LDAP servers configured for Vserver (svm1) are currently accessible via the network for LDAP service type (Service: LDAP (Active Directory), Operation: SiteDiscovery).
 [?]  Thu May 15 14:58:06 +0200 [node-01: secd: secd.netlogon.noServers:EMERGENCY]: None of the Netlogon servers configured for Vserver (svm1) are currently accessible via the network.
 [?]  Thu May 15 14:58:06 +0200 [node-01: secd: secd.cifsAuth.problem:error]: vserver (svm1) General CIFS authentication problem. Error: User authentication procedure failed CIFS SMB2 Share mapping - Client Ip = a.a.a.a   [  0 ms] Login attempt by domain user 'CONTOSO.COM\user1' using NTLMv2 style security   [     0] Unable to connect to NetLogon service on  (Error: RESULT_ERROR_GENERAL_FAILURE)   [     0] No servers available for MS_NETLOGON, vserver: 3, domain: contoso.com. **[     0] FAILURE: Unable to make a connection (NetLogon:CONTOSO.COM), result: 6940   [     3] CIFS authentication failed 
 [?]  Thu May 15 14:58:08 +0200 [node-01: secd: secd.ldap.query.timed.out:error]: Vserver 'svm1': LDAP server y.y.y.y did not respond to query within timeout (2 seconds) interval.
 [?]  Thu May 15 14:58:32 +0200 [node-01: secd: secd.dns.srv.lookup.failed:error]: DNS server failed to look up service (_kerberos._tcp.CONTOSO.COM) for vserver (svm1) with error (No server(s) found).
 [?]  Thu May 15 14:59:30 +0200 [node-01: secd: secd.cifsAuth.problem:error]: vserver (svm1) General CIFS authentication problem. Error: User authentication procedure failed CIFS SMB2 Share mapping - Client Ip = b.b.b.b **[     2] FAILURE: CIFS authentication failed

  • x.x.x.x and y.y.y.y are preferred DCs

    • ::> cifs domain preferred-dc show -vserver svm1
      Vserver        Domain Name                   Preferred Domain Controllers
      -------------- ----------------------------- ----------------------------------
      svm1              contoso.com                        x.x.x.x, y.y.y.y

  • x.x.x.x and y.y.y.y are unavailable

    • ::> cifs domain discovered-servers show
      Domain Name     Preference DC-Name         DC-Address      Status
      --------------- ---------- --------------- --------------- ---------
      contoso.com     preferred  dc-x            x.x.x.x         unavailable
      contoso.com     preferred  dc-y            y.y.y.y         unavailable

 

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