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AutoSupport in ONTAP fails to connect with HTTPS over Proxy

Last Updated:

Applies to

  • ONTAP 9
  • AutoSupport over proxy server


Sending ASUP may fail when using proxy over https
(message: TLSv1.2 (OUT), TLS header, Certificate Status (22):)
(message: TLSv1.2 (OUT), TLS handshake, Client hello (1):)
(message: STATE: WAITPROXYCONNECT => SENDPROTOCONNECT handle 0x8091cb008; line 1555 (connection #0))
(message: CONNECT phase completed!)
(message: STATE: SENDPROTOCONNECT => PROTOCONNECT handle 0x8091cb008; line 1590 (connection #0))
(message: TLSv1.2 (IN), TLS handshake, Server hello (2):)
(message: TLSv1.2 (IN), TLS handshake, Certificate (11):)
(message: HttpClient::ssl_verify_callback called with 0)
(message: TLSv1.2 (OUT), TLS alert, Server hello (2):)
(message: SSL certificate problem: unable to get local issuer certificate



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