Skip to main content
NetApp Knowledge Base

AutoSupport in ONTAP fails to connect with HTTPS over Proxy

Views:
1,626
Visibility:
Public
Votes:
0
Category:
ontap-9
Specialty:
core
Last Updated:

Applies to

  • ONTAP 9
  • AutoSupport over proxy server

Issue

Sending ASUP may fail when using proxy over https
 
(message: TLSv1.2 (OUT), TLS header, Certificate Status (22):)
(message: TLSv1.2 (OUT), TLS handshake, Client hello (1):)
(message: STATE: WAITPROXYCONNECT => SENDPROTOCONNECT handle 0x8091cb008; line 1555 (connection #0))
(message: CONNECT phase completed!)
(message: STATE: SENDPROTOCONNECT => PROTOCONNECT handle 0x8091cb008; line 1590 (connection #0))
(message: TLSv1.2 (IN), TLS handshake, Server hello (2):)
(message: TLSv1.2 (IN), TLS handshake, Certificate (11):)
(message: HttpClient::ssl_verify_callback called with 0)
(message: TLSv1.2 (OUT), TLS alert, Server hello (2):)
(message: SSL certificate problem: unable to get local issuer certificate

 

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.