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AutoSupport Case Creation Delay After Node Panic and Takeover

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Category:
ontap-9
Specialty:
core
Last Updated:

Applies to

  • ONTAP 9
  • FAS / AFF

Issue

  • After a node panic and takeover event, the expected AutoSupport (ASUP) case creation was delayed by over 1 hour.
  • The system rebooted and went into a takeover/giveback sequence, but the automated P1 case was not generated immediately after the critical event.

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