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Active IQ Unified Manager not receiving automatically subscribed events from ONTAP

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Category:
ontap-9
Specialty:
core
Last Updated:

Applies to

  • ONTAP 9
  • ActiveIQ Unified Manager (AIQUM)
  • Event forwarding

Issue

  • Automatically subscribed events are not able to reach AIQUM to trigger alerts
  • Event forwarding fails with errors similar to below:
  • notifyd.log error:
    0000001b.0035fa7b 02e66787 Wed Jun 26 2024 00:46:37 -04:00 [kern_notifyd:info:2252] 0x80e356600: 0: ERR: EMS::REST_API_HANDLER: HTTP/S POST failed for destination https://servername.company.com:9443/acq/ontap/ems. Error buffer string is: Connection timed out after 60004 milliseconds
    0000001b.0035fa7c 02e66787 Wed Jun 26 2024 00:46:37 -04:00 [kern_notifyd:info:2252] 0x80e356600: 0: ERR: EMS::REST_API_HANDLER: Unable to send the event nblade.execsOverLimit to the destination https://servername.company.com:9443/acq/ontap/ems. Reason: Timeout was reached

 

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