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Active IQ Unified Manager 502 Gateway error seen after FIPS enabled

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Category:
ontap-9
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core
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Applies to

  • ONTAP 9.9.1P3
  • Active IQ Unified Manager
  • FIPS

Issue

After FIPS was enabled,  Active IQ Unified Manager stopped communicating with the cluster resulting in the following errors:
 
<!-- Communication problem with the cluster: cluster-1, command: system-api-change-get-iter, error: 'Unexpected HTTP response: 502 Bad Gateway' on try 5 out of 5 -->
 
ONTAP also reports the following errors in  MGWD:
 
Tue May 03 2022 15:37:33 -04:00 [kern_mgwd:info:2312] dsmdb_get_imp_2() on process failed: 127.0.0.1{ffffffff|ffffffff} prog=536873536 server=servprocd: RPC: Timed out; netid=tcp fd=290 TO=25.0s TT=25.000s O=200b I=0b CN=2808267/1 VSID=-3 127.0.0.1:45193 <-> 127.0.0.1:935

 

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