Skip to main content
NetApp Knowledge Base

ActiveIQ - Cluster switch software not supported Risk showing for removed Cluster switch

  1. Last updated
  2. Save as PDF
Views:
154
Visibility:
Public
Votes:
0
Category:
ontap-9
Specialty:
core
Last Updated:

Applies to

  • CN1610 Cluster switches
  • ONTAP 9
  • NetApp Digital Advisor
  • ActiveIQ

Issue

  • NetApp Digital Advisor risk shows Cluster switch software is not supported for removed Cluster switches

    Example:

Risk1.png

  • NetApp Digital Advisor -> AutoSupport Section -> CSHM-SWITCH-CONFIG.XML ->Reason for NOT Monitored Column shows User Deleted

Example:

user-deleted.png

 

 

  • NetApp Digital Advisor -> AutoSupport Section -> SYSTEM-HEALTH-ALERT-PERSISTENT.XML ->ALERT ID Column shows SwitchUnreachable_Alert

Example:

SwitchUnreachablealert.png

 

 

  • The risk associated with NetApp Digital Advisor is consistently displayed only after a controller reboot, which can occur due to an ONTAP Update or other reasons, following the deletion of switches

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.