ASUP E-mail delivery fails due to incorrect source IP used to contact Mailserver
Applies to
- ONTAP 9.3
- AutoSupport (ASUP)
- Transport SMP
- 550 5.7.1 Unable to relay
Issue
- ASUP transmission to e-mail address fails with SMTP with reason:
Failed sending data to the peer
- SMPT server returning message
550 5.7.1 Unable to relay
- Nodes are connecting to the correct mailserver IP, however using wrong source IPs - The Node Management IP is not the IP used to contact mailserver
- Notifyd.log shows:
[kern_notifyd:info:1517] (category: 1517:69:deliver) (emittime: 11/24/2020 01:35:05) (message: 250-mailserver.domain Hello [y.y.y.y])
[kern_notifyd:info:1517] (category: 1517:69:deliver) (emittime: 11/24/2020 01:35:05) (message: 550 5.7.1 Unable to relay)
[kern_notifyd:info:1517] (category: 1517:69:deliver) (emittime: 11/24/2020 01:35:05) (message: RCPT failed: 550)
[kern_notifyd:info:1517] (category: 1517:69:deliver) (emittime: 11/24/2020 01:35:05) (message: Failed to transmit smtp asup 69, curl error: Failed sending data to the peer)
- Netstat-NIA
NODE: cluster01-n01
---- Default IPSpace ----
Routing tables
Internet:
<<< IP used for ASUP
Destination Gateway Flags Refs Use Mtu Metric Netif Expire
default x.x.x.254 UGS 0 190181 1500 60 e0M => y.y.y.y
default x.x.x.254 UGS 0 46972 1500 60 e0M => x.x.x.x
<<< Actual Node mgmt LIF