Skip to main content
NetApp Knowledge Base

ANDU aborted on task Upgrade to additional network interface services

Views:
90
Visibility:
Public
Votes:
0
Category:
ontap-9
Specialty:
CORE
Last Updated:

Applies to

  • ONTAP 9.8.1, 9.11.1
  • ONTAP upgrade

Issue

  • Upgrade aborted:

::*> system node upgrade-revert show-task-status -version 1600
...
cluster1   1600 post-apps
                           1609 vifmgr aborted    Upgrade to additional network interface services
...   

  • post-apps status shows:

::*> system node upgrade-revert show -node  cluster1-01

Node: cluster1-01
Status: aborted
Status Message: The upgrade aborted. Contact support personnel for the upgrade repair procedure.

Vers Phase
Status   Upgrade Phase Status Message
---- ---------- -------- ------------------------------------------------------
1200 pre-root   applied  No upgrade is required for this phase.
1200 pre-apps   applied  Upgrade successful.
1200 post-apps  applied  Upgrade successful.
1400 pre-root   applied  No upgrade is required for this phase.
1400 pre-apps   applied  Upgrade successful.
1400 post-apps  applied  Upgrade successful.
1800 pre-root   applied  No upgrade is required for this phase.
1800 pre-apps   applied  No upgrade is required for this phase.
1800 post-apps  aborted  entry doesn't exist
9 entries were displayed.

  • mgwd log shows a failure to create a service policy for vserver (in this example, vserver 67):

Wed Jul 12 2023 03:19:09  02:00 [kern_vifmgr:info:6563] [0x80f7b5500] 0x80f7b5500.415039832(07/12/2023 03:19:09):      [LifServices::createNvmeTcpPolicies] found vserver 67
Wed Jul 12 2023 03:19:09  02:00 [kern_vifmgr:info:6563] [0x80f7b5500] 0x80f7b5500.415039832(07/12/2023 03:19:09):    > [anon-ns::createBuiltInPolicy] vserverId=67, policyName=default-data-nvme-tcp
Wed Jul 12 2023 03:19:09  02:00 [kern_vifmgr:info:6563] [0x80f7b5500] 0x80f7b5500.415039832(07/12/2023 03:19:09):    > [Net::ServicePolicyFactoryImpl::createHandle] vserverId=67, policyName=default-data-nvme-tcp
Wed Jul 12 2023 03:19:09  02:00 [kern_vifmgr:info:6563] [0x80f7b5500] 0x80f7b5500.415039832(07/12/2023 03:19:09):    > [Net::ServicePolicyFactoryImpl::makeRawHandle] vserverId=67, policyName=default-data-nvme-tcp
...
Wed Jul 12 2023 03:19:09  02:00 [kern_vifmgr:info:6563] [0x80f7b5500] 0x80f7b5500.415039832(07/12/2023 03:19:09):    > [Net::VserverInfoAdapter::VserverInfoAdapter] vserverId=67
Wed Jul 12 2023 03:19:09  02:00 [kern_vifmgr:info:6563] [0x80f7b5500] 0x80f7b5500.415039832(07/12/2023 03:19:09):      [Net::IteratorTools::checkAnyError] Unexpected error: entry doesn't exist
Wed Jul 12 2023 03:19:09  02:00 [kern_vifmgr:info:6563] [0x80f7b5500] 0x80f7b5500.415039832(07/12/2023 03:19:09):      [LifServices::createNvmeTcpPolicies] Unexpected error creating service policies: entry doesn't exist
Wed Jul 12 2023 03:19:09  02:00 [kern_vifmgr:info:6563] [0x80f7b5500] 0x80f7b5500.415039832(07/12/2023 03:19:09):    < [LifServices::createNvmeTcpPolicies] success=false
Wed Jul 12 2023 03:19:09  02:00 [kern_vifmgr:info:6563] [0x80f7b5500] 0x80f7b5500.415039832(07/12/2023 03:19:09):      [CwNvmeTcpServicesUpgrade::upgradeCommit] failed to create nvme tcp policy: entry doesn't exist
Wed Jul 12 2023 03:19:09  02:00 [kern_vifmgr:info:6563] [0x80f7b5500] 0x80f7b5500.415039832(07/12/2023 03:19:09): ERR{ upgradeCommit() at src/components/upgrade/CwNvmeTcpServicesUpgrade.cc:124 }

​Confirm vserver with id 67 does not exist through CLI:

::> vserver show -id 67
There are no entries matching your query.

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.