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9.6 upgrade fails to complete due to presence of Vserver active-directory account

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Category:
ontap-9
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CORE
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Applies to

ONTAP 9.6

Issue

9.6 upgrade task will fail when Vserver active-directory object is present in ONTAP and not in fixed version of ONTAP for 1249216.
 
Error messages are seen after reboot during the upgrade process:
The upgrade is not complete: an upgrade task aborted. This node is not fully operational. Contact support personnel for the upgrade repair procedure.
 
Status Message: The upgrade aborted in the "post-apps" phase on task "Upgrade_Revert of 9.6 CIFS Features". Contact support personnel for the upgrade repair procedure.

 
Mgwd logs will show the following:
Thu Aug 08 2019 15:14:09 -04:00 [kern_mgwd:info:2560] 0x8358e0f00: 0: INFO: upgrade_revert: [1000,post-apps,1011,mgwd] upgrade_commit.
Thu Aug 08 2019 15:14:09 -04:00 [kern_mgwd:info:2560] 0x8358e0f00: 0: INFO: upgrade_revert: [1000,post-apps,1012,mgwd] upgrade_commit.
Thu Aug 08 2019 15:14:09 -04:00 [kern_mgwd:info:2560] 0x8358e0f00: 0: INFO: upgrade_revert: [1000,post-apps,1013,mgwd] upgrade_commit.
Thu Aug 08 2019 15:14:09 -04:00 [kern_mgwd:info:2560] 0x8358e0f00: 0: ERR: tables::cifs: [Vs.4294967295, upgradeCifsToVR:1939]: entry doesn't exist.
Thu Aug 08 2019 15:14:09 -04:00 [kern_mgwd:info:2560] 0x8358e0f00: 0: ERR: upgrade_ops: Failed to upgrade the CIFS feature for 9.6.0. Reason: entry doesn't exist
Thu Aug 08 2019 15:14:09 -04:00 [kern_mgwd:info:2560] 0x8358e0f00: 0: INFO: upgrade_revert: [1000,post-apps,1013,mgwd] commit aborted. Reason Upgrade task ABORTED. Reason: entry doesn't exist.
Thu Aug 08 2019 15:14:09 -04:00 [kern_mgwd:info:2560] 0x8358e0f00: 0: INFO: upgrade_revert: upgrade aborted
Thu Aug 08 2019 15:14:09 -04:00 [kern_mgwd:info:2560] 0x830051500: 0: ERR: MGWD::aggr_object_store_config_get_server_job: _initGetServerJob:src/tables/object_store_config_get_server_job.cc:203 Queuing GetServer job succeeded

 

 

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