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system switch ethernet show-all or CSHM-SWITCH-CONFIG not display new RCF version even if RCF is properly updated in the cluster switch

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68
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Public
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0
Category:
ontap-9
Specialty:
hw
Last Updated:

Applies to

  • ONTAP 9
  • AFF/FAS systems
  • Cisco Nexus N9K-C9336C-FX2 switched cluster
  • Cluster Switch Health Monitoring (CSHM) 

Issue

  • After upgrade switch NX-OS and RCF file, the new version is not populated in the ONTAP side(In case the new version is v2.30).
    • Cluster_Switch_01(Serial_Number_01) NX-OS 10.4(5) NX9336C-FX2_v1.90_Cluster_Switch_01.txt
      Cluster_Switch_02(Serial_Number_02) NX-0S 10.4(5) NX9336C-FX2_v1.90_Cluster_Switch_02.txt
    • No RCF version found
      No RCF version found
  • Periodic log collection is enabled.
  • Manually triggers cluster log collection but not help.

::> system switch ethernet log show -instance

      Switch Name: Cluster_Switch_01(Serial_Number_01)
      Periodic Log Enabled: true
    Periodic Log Status: Periodic log collection has been scheduled to run every hour.
  Last Periodic Log Timestamp: 3/4/2026 16:28:14
     Periodic Log Filename: Cluster_Switch_01:/mroot/etc/log/shm-cluster-info.tgz
     Support Log Requested: false
     Support Log Status: Successfully gathered support logs - see filename for their location.
   Last Support Log Timestamp: 3/4/2026 16:28:14
      Support Log Filename: Cluster_Switch_01:/mroot/etc/log/shm-cluster-log.tgz

      Switch Name: Cluster_Switch_02(Serial_Number_02)
      Periodic Log Enabled: true
    Periodic Log Status: Periodic log collection has been scheduled to run every hour.
  Last Periodic Log Timestamp: 3/4/2026 16:30:05
     Periodic Log Filename: Cluster_Switch_01:/mroot/etc/log/shm-cluster-info.tgz
     Support Log Requested: false
     Support Log Status: Successfully gathered support logs - see filename for their location.
   Last Support Log Timestamp: 3/4/2026 16:30:05
      Support Log Filename: Cluster_Switch_01:/mroot/etc/log/shm-cluster-log.tgz
 2 entries were displayed.

  • Restarted cshmd but not help.

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