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sldiag test reports "port e2a or e2b link may be down"

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Category:
fas-systems
Specialty:
HW
Last Updated:

Applies to

  • FAS8200
  • ONTAP 9.6P3

Issue

  • When performing "sldiag device run", e2a and e2b port are reported as "ERROR" in Status.

Example:

*> sldiag device status

Device TestName StartDate EndDate Status LOOP
---------- ---------------- ------------------- ------------------- ---------- --------
nvmem NVMEM details Tue Mar 3 08:24:08 Tue Mar 3 08:24:08 PASSED 1/1
...
e2a NIC Packet Test Tue Mar 3 08:24:40 Tue Mar 3 08:27:04 ERROR 1/1
e2b NIC Packet Test Tue Mar 3 08:25:02 Tue Mar 3 08:27:04 ERROR 1/1
e2c NIC Packet Test Tue Mar 3 08:25:24 Tue Mar 3 08:27:46 PASSED 1/1
e2d NIC Packet Test Tue Mar 3 08:25:47 Tue Mar 3 08:28:18 PASSED 1/1

  • "port e2a or e2b link may be down" is reported.

Example:

*>  sldiag device status -long -state failed
TEST START ------------------------------------------
DEVTYPE: nic
NAME: NIC Packet Test
START DATE: Tue Mar  3 08:24:17 GMT 2020
STATUS: Aborted
STARTING: NIC Packet Test
port e2a or e2b link may be down 
Interface: e2a
NIC Packet Test
END DATE: Tue Mar  3 08:27:48 GMT 2020
LOOP: 1/1
TEST END --------------------------------------------
  • "sysconfig -a" shows "UP" as e2a and e2b port.

Example:

 slot 2: Quad Gigabit Ethernet Controller 82580
                e2a MAC Address:    90:e2:ba:fb:8a:94 (auto-1000t-fd-up)
                e2b MAC Address:    90:e2:ba:fb:8a:95 (auto-1000t-fd-up)
                e2c MAC Address:    90:e2:ba:fb:8a:96 (auto-1000t-fd-up)
                e2d MAC Address:    90:e2:ba:fb:8a:97 (auto-1000t-fd-up)
                Device Type:    150E, PBA E68891-020
                Firmware Version:   3.1d 0x80000271
                Serial Number:      90E2BAFB8A94

 

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