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Write Verification Error: Port 0x Failed - AutoSupport Message

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Applies to

  • ONTAP 9
  • callhome.hba.failed

Event Summary

This message occurs when a HBA port is taken offline due to read-after-write verification errors.

Validate

Call home event
HA Group Notification from Node Name (Write Verification Error: Port 0a Failed) EMERGENCY
EMS Log

event log show -severity * -message-name callhome*

[Node Name: disk_admin: callhome.hba.failed:EMERGENCY]: Call home for Write Verification Error: Port 0a Failed

Command Line

system node run -node <node name> -command sysconfig -v 

	slot 0: SAS Host Adapter 0a (PMC-Sierra PM8070 rev. C, SAS, <OFFLINE (soft)>)
		Firmware rev:       03.08.09.00
		Base WWN:           5:00axxx:xxxxxxx:xx
		Phy State:          [0] Disabled
		                    [1] Disabled
		                    [2] Disabled
		                    [3] Disabled

Resolution

The solution might require a part replacement. Please contact NetApp Technical Support or log into the NetApp Support Site to create a case. Reference this article for further assistance.

WARNING

Do not attempt to online the adapter without first consulting NetApp Support, attempting to online an unhealthy adapter can potentially lead to data corruption.

Additional Information

 

 

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.