Virtual interface manager is not responding when IONIC card- X1151A in use
Applies to
- AFF-A400
- X1151A Smart I/O (IONIC) card
- ONTAP 9.11.1P8
Issue
- Unable to run network related commands like '
network interface show', 'network port show'. - Slowness observed when running other commands.
- '
Event log show' throwing "Nblade.longRunningRpcOp:error" and "vifmgr.rpc.nblade.timeouts:error"
Wed Sep 27 01:39:13 +0800 [Cluster-08: NBRpcSvrSched: Nblade.longRunningRpcOp:error]: Detected a long-running RPC operation (procedure number 20) for RPC server nitro_cfg. The server has not responded in 263122 seconds, which is over the threshold of 3600 seconds.
Sun Sep 24 00:20:39 +0800 [Cluster-07: vifmgr: vifmgr.rpc.nblade.timeouts:error]: The virtual interface manager is not receiving responses from the node's networking component.
Sun Sep 24 00:24:45 +0800 [Cluster-07: vifmgr: vifmgr.rpc.nblade.timeouts:error]: The virtual interface manager is not receiving responses from the node's networking component.
Mon Sep 25 00:28:43 +0800 [Cluster-07: vifmgr: vifmgr.rpc.nblade.timeouts:error]: The virtual interface manager is not receiving responses from the node's networking component.
Wed Sep 27 01:38:27 +0800 [Cluster-07: vifmgr: vifmgr.rpc.nblade.timeouts:error]: The virtual interface manager is not receiving responses from the node's networking component.
- Sysconfig -a shows IONIC card with SFPs installed:
slot 3: Dual 100G Ethernet Controller IONIC
e3a MAC Address: 00:ae:cd:0e:35:50 (auto-unknown-down)
QSFP Vendor: FINISAR CORP
QSFP Part Number: 332-00440
QSFP Serial Number: XAAA99D
e3b MAC Address: 00:ae:cd:0e:35:51 (auto-unknown-down)
QSFP Vendor: FINISAR CORP
QSFP Part Number: 332-00440
QSFP Serial Number: XBBB99D
Device Type: ionic
Firmware Version: 1.4.0-E-096
Serial Number: FPN21280086