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Unexpected node reboot with 'Power on Reset(Normal Power Cycle)' event

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Applies to

  • AFF systems
  • FAS systems
  • Service Processor (SP)
  • Baseboard Management Controller (BMC)

Issue

  • Unexpected node reboot
  • SP or BMC raise "Power Reset" event:

[IPMI.notice]: 9200 | c0 | OEM: ffff7000ff00 | ManufId: 150300 | SP Power Reset
[IPMI.notice]: 9300 | c0 | OEM: fcff70560000 | ManufId: 150300 | POS Register:  Power on Reset(Normal Power Cycle)

or

[IPMI.notice]: 00d4 | c0 | OEM: ffff7000ff00 | ManufId: 150300 | BMC Power Reset
[IPMI.notice]: 00d5 | c0 | OEM: fcff70560000 | ManufId: 150300 | POS Register: Power on Reset(Normal Power Cycle)

  • Partner takeover due to missed heartbeat

[node_name: cf_main: cf.fsm.takeover.noHeartbeat:alert]: Failover monitor: Takeover initiated after no heartbeat was detected from the partner node.

or

cf_fastTimeout: cf.ic.heartBeatFailed:error]: HA interconnect: Heartbeat failed

  • No other suspicious error messages.

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