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Unexpected controller down with console message "Failed to write into flash"

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136
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Category:
aff-series
Specialty:
hw
Last Updated:

Applies to

AFF A250

Issue

  • Node unexpectedly down and initiated takeover from partner
  • After power cycling the controller, the system stops after reporting during boot:

Failed to write into flash at offset=0x123a0000 in loop after retries (5)... Destage DataCopy Failed."

  • Powering off and on and the system reports the following message and enters into the BIOS menu:

Boot option loading failed

  • The issue remains after a controller re-seat
  • The issue remains after a boot device replacement

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