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The partner node details weren't found for the node with the following serial number

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Applies to

  • ActiveIQ System Manager "Initialize storage system" process (Cluster Setup Initialization)
  • AFF A20 switchless deployment
  • Cluster ports in slot 4, with a  4 ports, 10G/25G Ethernet Controller CX7, P/N X60132A

Issue

  • During the initial AFF A20 storage system initialization, the following error is reported in ActiveIQ System Manager:
Initialize storage system
 
! The partner node details weren't found for the node with the    
   following serial number: 0123456789. If all the nodes          
   weren't found, then check the node connections, reload the     
   cluster setup wizard, and then try to set up the cluster again.
  • In the cluster command line interface, the "cluster join" command fails with:
Internal error: Cluster network RPC communication test from local address 169 ...

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