System shutdown and multiple sensor information is not visible from BMC CLI
Applies to
FAS500F
Issue
- IOM12E module failure is detected in node-02 and takeover from node-01.
EMS log:
</LR>
<LR d="09Jul2022 07:22:00" n="node-01" t="1657318920" id="1655365394/8541" p="0" s="Ok" o="monitor" vf="" type="0" seq="75705" >
<monitor_globalStatus_critical_1
problem="This node has taken over node-02. "/>
</LR>
<LR d="09Jul2022 07:22:11" n="node-01" t="1657318931" id="1655365394/8542" p="3" s="Ok" o="dsa_worker0" vf="" type="0" seq="75706" >
<ses_status_electronicsWarn_1
prodChannel="NS224NSM8E (S/N SHJSGXXXXXXXXXX) shelf 0 on channel 0s"
typeText="SES electronics"
electrNumber="2"
warningMsg="communication error"
warningText="; enclosure services hardware failed"
locationText="This element is on the rear of the shelf at the bottom, on shelf module (B)"/>
</LR>
<LR d="09Jul2022 07:22:11" n="node-01" t="1657318931" id="1655365394/8543" p="1" s="Ok" o="dsa_worker0" vf="" type="0" seq="75707" >
<ses_status_ModuleError_1
prodChannel="NS224NSM8E (S/N SHJSGXXXXXXXXXX) shelf 0 on channel 0s"
moduleType="PCI switch"
typeText="PCI Switch"
ModuleNumber="2"
errorMsg="status not available"
errorText="; status not available"
locationText="This element is on the rear of the shelf at the bottom, on shelf module (B)"/>
- After takeover, from down node-02 side BMC CLI IPMI sensors appeared "
na" status and could not boot up.
SP-LATEST-IPMI:
=================== sensor ==========================
Sensor name | reading | unit | status| lnr | lcr | lnc | unc | ucr | unr
PVCCIN_CPU_FD | na | Volts | na | na | 0.490 | 0.784 | 2.195 | 2.391 | na
PVCCSA_CPU_FD | na | Volts | na | na | 0.297 | 0.396 | 1.485 | 1.683 | na
PVDDQ_AB_FD | na | Volts | na | na | 0.488 | 0.799 | 1.482 | 1.697 | na
PVDDQ_CD_FD | na | Volts | na | na | 0.488 | 0.799 | 1.482 | 1.697 | na
PVNN_PCH_AFD | na | Volts | na | na | 0.268 | 0.474 | 1.175 | 1.216 | na
P0V9_PLX0_F | na | Volts | na | na | 0.293 | 0.741 | 1.190 | 1.248 | na
P0V9_PLX1_F | na | Volts | na | na | 0.293 | 0.741 | 1.190 | 1.248 | na
P3V_BAT | na | Volts | na | na | 2.340 | 2.652 | 3.276 | 3.354 | na
Bat_Dstg_Cycles | na | cycles | na | na | 2.000 | 5.000 | na | na | na
Bat_Cycle_Cnt | na | cycles | na | na | na | na | na | na | na
Bat_Power_Fault | na | discrete | na | na | na | na | na | na | na
Bat_Dsg_FET_Flt | na | discrete | na | na | na | na | na | na | na
Bat_Chg_FET_Flt | na | discrete | na | na | na | na | na | na | na
Bat_Pack_Invalid | na | discrete | na | na | na | na | na | na | na
Bat_Lrn_Active | na | discrete | na | na | na | na | na | na | na
FRU Presence | na | discrete | na | na | na | na | na | na | na
- Power cycle the impaired node-02 from BMC, but cannot boot up.