System goes down unexpectedly with "power_cycle_via_sp" after BMC update
Applies to
- FAS8300
- FAS8700
- AFF A400
- BMC 13.1 - 13.4
Issue
- This issue occurs following a BMC FW update which can occur after a Motherboard replacement or on a newly installed system.
- The node goes down reporting a
"power_cycle_via_sp".
EMS Log reports:
Fri Jan 08 09:21:29 +0900 [node-01: servprocd: sp.servprocd.upd.evts:debug]: params: {'reason': 'BMC update - Pre-update checks successful.'}
Fri Jan 08 09:21:31 +0900 [node-01: servprocd: sp.servprocd.upd.evts:debug]: params: {'reason': 'SP Firmware network update from 13.1 to 13.2 has been triggered.'}
Fri Jan 08 09:25:07 +0900 [node-01: servprocd: sp.servprocd.upd.evts:debug]: params: {'reason': 'BMC update - Update completed successfully and BMC rebooted.'}
Fri Jan 08 09:25:07 +0900 [node-02: cf_hwassist: cf.hwassist.takeoverTrapRecv:notice]: hw_assist: Received takeover hw_assist alert from partner(node-01), system_down because power_cycle_via_sp.
Fri Jan 08 09:25:08 +0900 [node-02: cf_main: cf.fsm.stateTransit:info]: Failover monitor: UP --> TAKEOVER