Skip to main content
NetApp Knowledge Base

Switch-Health degraded for cluster: partner switch interface reporting SFP not present

Last Updated:

Applies to

Cisco NXxxxx cluster Switches


EMS Logs
HA Group Notification (Health Monitor process cshm: SwitchIfIslDownWarn_Alert[node02-switch1(FOX000000D2)/Ethernet1/44]) ALERT
::*> system health alert show
 Node: node2
 Resource: Link Aggregate 10
 Alert ID:SwitchIfIslDownWarn_Alert
 Severity: Major
 Indication Time: Tue Jun 11 12:26:15 2019
 Suppress: false
 Acknowledge: false
 Probable Cause: The cable used to connect switch "switch1/ Link
 Aggregate 10" to the ISL port might be faulty.
 Possible Effect: Cluster redundancy might be lost.
 Corrective Actions: 1) Check whether the cable is fully inserted into the interface port on both ends.
 2) Reconnect the ISL port using another cable. After reconnecting it, verify whether the link of the ISL
 port is up by executing the commands as per switch  configuration guide or by checking whether the Link
 status LED is on.
Show tech-support output

Switch 1 provided this information of interface 1/44

interface 1/44 is showing down.
Ethernet1/44 is down (Link not connected)
Ethernet1/44 is down

Switch 2  provided this information for it's interface 1/44

  • show interface transceiver logs section of logs
switch2# show interface transceiver
transceiver is not present



Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.