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Service Processor no network connectivity or down

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fas-systems
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Applies to

  • ONTAP 9.12.1P5
  • FAS8300

Issue

  • One or more management LIFs are not reachable or show "DOWN" operationally:

Example:

cluster1::> network interface show
            Logical    Status     Network            Current       Current Is
Vserver     Interface  Admin/Oper Address/Mask       Node          Port    Home
----------- ---------- ---------- ------------------ ------------- ------- ----
cluster1
            cluster_mgmt
                       up/up      192.0.2.1/192      node0         e0M     true
            node1_mgmt1
                       up/up      192.0.2.2/192      node1         e0M     true
            node2_mgmt1
                       up/down      192.0.2.3/192      node2         e0M     true
  • SP/BMC is not reachable either but shows online:

Example:

cluster1::> system service-processor show
                              
                               IP           Firmware
Node          Type Status      Configured   Version   IP Address
------------- ---- ----------- ------------ --------- -------------------------
node1          SP   online       true         5.2       192.168.1.201
node2          SP   online       true         5.2       192.168.1.202

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