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SP or BMC ping loss occurs during sp.heartbeat.stopped and recovers

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ontap-9
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hw
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Applies to

  • Service Processor(SP)
  • Baseboard Management Controller(BMC)
  • All Platforms

Issue

  • SP or BMC ping loss occurs during sp.heartbeat.stopped reporting in EMS.
[?]  Wed Dec 25 09:46:02 +0900 [NodeA: spmgrd: sp.heartbeat.stopped:error]: Have not received a IPMI heartbeat from the Service Processor (SP) in last 600 seconds.
  • sp.heartbeat.resumed is reported after a few minutes.
[?]  Wed Dec 25 09:47:03 +0900 [NodeA: spmgrd: sp.heartbeat.resumed:info]: Received IPMI heartbeat from the Service Processor (SP).

 

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