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Port reports invalid SFP installed and fails to come up with a valid SFP

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Category:
fas-systems
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HW
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Applies to

  • XL710 Network Adapter
  • ONTAP 9, on fixed version for bug 1468359

Issue

  • 10G port does not come up
  • EMS reports that the installed SFP is not supported even though it is
Thu Mar 14 10:22:29 -0400 [node-01: kernel: netif.sfpNotSupported:error]: The SFP+ or QSFP+ module (Intel Corp       FTLX8574D3BCV-IT) installed in e3d is not supported with this network interface.
 
  • dmesg  reports the port does not come up because of an unsupported SFP
[770980] e3d: Link failed because an unqualified module was detected! - ixl_link_event:64:1:0:0:0:0

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