Skip to main content
NetApp Knowledge Base

One node PANIC : Permanent errors on all HA mailbox disks

  1. Last updated
  2. Save as PDF
Views:
1,404
Visibility:
Public
Votes:
0
Category:
fas-systems
Specialty:
HW
Last Updated:

Applies to

  • ONTAP 9
  • FAS2650 High-Availability (HA) pair

Issue

  1. Node 1 is down
  2. Node 2 took over and is serving data

cluster::> storage failover show
                              Takeover
Node           Partner        Possible State Description
-------------- -------------- -------- -------------------------------------
Node01          -              -        Node unreachable
Node02          -              false    Waiting for partner, Partial
                                       giveback, Takeover is not possible:
                                       Storage failover mailbox disk state
                                       is invalid, Local node has
                                       encountered errors while reading the
                                       storage failover partner's mailbox
                                       disks. , Disk inventory not exchanged

 

  1. When reseating motherboard of node 1 (down node) node 2 panics with HA mailbox disks:
 
PANIC: Permanent errors on all HA mailbox disks (while marshalling header) in SK process fmmbx_instanceWorker on release 9.1P3 (C) on Tue Nov 16 16:20:18 CET 2021
version: 9.1P3: Mon Apr 17 23:14:51 PDT 2017
compile flags: x86_64.optimize
Writing panic info to HA mailbox disks.
 
  1. Both nodes are down
 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.