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ONTAP fails to boot with "Failure to build endpoint environment variables" message

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Applies to

  • AFF A150
  • AFF A200 | FAS2620 | FAS2650
  • AFF A220 | AFF C190 | FAS2720 | FAS2750
  • AFF A300 | FAS8200
  • AFF A700 | FAS9000
  • AFF A900 | FAS9500
  • mSATA boot device (P/N X3320A)
  • Fails to boot ONTAP OS

Issue

  • Node goes down with one of the following:

PANIC: thread (xxx) on cpu hung for 4001 milliseconds in process xxx

Panic string: g_vfs_done(): rootfs.uzip read error - suspect boot device

Panic string: Process mgwd unresponsive for 620 seconds in process nodewatchdog

Could not load fat://boot0/X86_64/freebsd/image1/kernel:Device not found ERROR: Error booting OS on: 'boot0' file: fat://boot0/X86_64/freebsd/image1/kernel (boot0,fat)

  • Autoboot fails with the following error message.

BIOS Version: 11.7
Portions Copyright (C) 2014-2018 NetApp, Inc. All Rights Reserved.
Initializing System Memory ...
Loading Device Drivers ...
Configuring Devices ...
CPU = 1 Processor(s) Detected.
  Intel(R) Xeon(R) CPU D-1557 @ 1.50GHz (CPU 0)
  CPUID: 0x00050664. Cores per Processor = 12
32768 MB System RAM Installed.
Boot Loader version 6.0.8
Copyright (C) 2000-2003 Broadcom Corporation.
Portions Copyright (C) 2002-2018 NetApp, Inc. All Rights Reserved.
ERROR: Failure to build endpoint environment variables. Autoboot will be disabled.

  • BMC event logs indicate the following errors:

[Controller.notice]: Appliance user command panic.
[IPMI.notice]: 001f | 02 | EVT: 6f406fff | Sensor 255 | Assertion Event, "Storage OS stop/shutdown"
[BMC.critical]: Filer Reboots

[IPMI.notice]: (PUA) Enable power to all PCIe slots
[IPMI.notice]: (PUA) Enable power to all PCIe on board device
[IPMI.notice]: (PUA) P_stat :slots=0x0,onboard_devs=0x0,final
[IPMI.notice]: (PUA) Power status of all PCIe slots unchanged
[IPMI.notice]: 0023 | 02 | EVT: 6fc203ff | System_FW_Status | Assertion Event, "Memory Initialization done"
[SysFW.warning]: Error loading ENV variables, creating defaults
[SysFW.warning]: Failed to read FW image on boot media: Device not found. Auto up  
[SysFW.warning]: date skipped
[IPMI.notice]: 0024 | 02 | EVT: 6fc220ff | System_FW_Status | Assertion Event, "Bootloader is running"
[BMC.critical]: Heartbeat stopped

 

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