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ONTAP upgrade issue: Cluster network ports down due to unsupported SFP Usage

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aff-series
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hw
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Applies to

  • AFF C190
  • ONTAP upgrade
  • Switchless Cluster

Issue

  • Cluster network ports are down after ONTAP upgrade

cluster::> network port show
Node: node-01
                                                  Speed(Mbps) Health   Health
Port      IPspace      Broadcast Domain Link MTU  Admin/Oper  Status   Status
--------- ------------ ---------------- ---- ---- ----------- -------- ------
...
e0a       Cluster      -                down 9000  auto/auto  -        false
e0b       Cluster      -                down 9000  auto/auto  -        false
...
10 entries were displayed.

  • In  sysconfig -a unsupported SFPs shown

 slot 0: 10 Gigabit Ethernet Controller IX5-SFP+
  e0a MAC Address:    xx:xx:xx:xx:xx:xx (auto-unknown-fd-down)
      SFP Vendor:         FS
      SFP Part Number:    S28-AO01
      SFP Serial Number:  C2211473006-2
  e0b MAC Address:    xx:xx:xx:xx:xx:xx (auto-unknown-fd-down)
      SFP Vendor:         FS
      SFP Part Number:    S28-AO01
      SFP Serial Number:  C2211473007-2
  Device Type:        X550EM(0x15AC) (BSD99)
  Firmware Version:   2.10-7.1 etid 800009be phy 20150807

  • Upon boot ONTAP reports

[Node-01:netif.sfpNotSupported:error]: The SFP+ or QSFP+ module (FS               S28-AO01        ) installed in e0a is not supported with this network interface.
[Node-01:netif.sfpNotSupported:error]: The SFP+ or QSFP+ module (FS               S28-AO01        ) installed in e0b is not supported with this network interface.

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