Skip to main content
NetApp Knowledge Base

Node reboot because of Multi Disk Panic with one or more shelves missing

Views:
1,397
Visibility:
Public
Votes:
0
Category:
disk-shelves
Specialty:
HW
Last Updated:

Applies to

  • All FAS/AFF Systems
  • Disk Shelves

Issue

  • The shelves are powered off.
  • Node panics with Multi-Disk Panic (MDP) and shelf power interrupted message:

PANIC: aggr aggr0: raid volfsm, fatal multi-disk error. raid type raid_dp in SK process config_thread on release 8.2.3P4 on Mon Feb 10 07:52:07 CET 2020version: 8.2.3P4: Fri May 29 14:06:54 PDT 2015compile flags: x86_64Writing panic info to HA mailbox disks.HA: current time (in sk_msecs) 128169944521 (in sk_cycles) 299073053244098161CF monitor: takeover will occur on reboot

Mon Feb 10 07:51:19 CET [nodeb: dsa_worker3: callhome_shlf_power_intr_1:error]: params: {'subject': 'SHELF POWER INTERRUPTED'}

  • Console logs instead of panic may report the following instead:

Waiting to be taken over.  REBOOT in 22 seconds.

  • Service Processor (SP) Event record:

Record 2200: Mon Feb 10 01:49:54 2020 [Trap Event.critical]: hwassist abnormal_reboot (28)

  • If the shelf containing root aggregate disks, which includes mailbox disks, goes offline, partner will be unable to takeover and will generate Active IQ alert:

HA Group Notification (PARTNER DOWN, TAKEOVER IMPOSSIBLE ) ERROR

 

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.