Skip to main content
NetApp Knowledge Base

No local disks found during ONTAP downgrade from 9.13 to 9.11

Views:
361
Visibility:
Public
Votes:
0
Category:
aff-series
Specialty:
hw
Last Updated:

Applies to

  • ONTAP downgrade from 9.13 to 9.11
  • NVMe drives model X4011WBORA3T8NTF running NA51 fw. version

Issue

[localhost:mgr.boot.unequalDist:error]: Warning: Unequal number of disks will be used for auto-partitioning of the root aggregate on the local system and HA partner. The local system will use 7 disks but the HA partner will use 0 disks. To correct this situation, boot both controllers into maintenance mode and remove the ownership of all disks.
FWU 2nd trigger point
FWU has no post firmware update action registered.
fm_run0: no local disks found & OFW channel is not up.
  • All the drives shown as FAILED in maintenance mode
*> disk show -v
Local System ID: 123456789
DISK    OWNER         POOL   SERIAL NUMBER...
----    -----         -----  -------------...
0n.0    FAILED        Block               ...
...                                          
0n.23   FAILED        Block                  
  • Any attempt of unfail, fails with: 
*> disk unfail 0n.0
[localhost:nse.op.failed:error]: Control failure on self-encrypting drive 0n.0; security provider: Locking, authority: User1, during operation "opal_lock_unlock_data_band_sm".
Failure bytes for unfail were not written due to error 12;                                                              
[localhost:disk.encryptAccessErr:error]: Unable to restore data access on encrypting disk 0n.0; status security unknown key (0xe).
[localhost:disk.init.failure.error:error]: Drive 0n.0 failed initialization due to error 11, sense code(7 20 2 86).     
If failure area has reached its capacity, it may be cleared by reloading disk firmware.                                 
If the disk has been previously failed by RAID, the disk may need to be removed from                                    
the failed disk registry.                                                                                               
with:                                                                                                                   
*> disk encrypt show 0n.0                                                                                               
Disk       Data Key ID                                                      Locked?                                     
---------- ---------------------------------------------------------------- -------                                     
0n.0       000000000000000002000000000001004ABCDEFGHIJKLMNOPQRSTUVWXYZ12345 Yes                                         
Note: When not in advanced privilege, the output above might be stale for drives                                        
owned by the HA partner unless it has been taken over by this node.                                                     

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.