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NoPathToNSMA_Alert seen from node and NoPathToNSMB_Alert seen from partner node

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Applies to

  • NS224 shelf
  • ONTAP 9

Issue

  • In the sysconfig -a log, System Storage Configuration: is displayed as Single-Path HA.
  • When performing Takeover/Giveback, the following error occurs.

Port e4a on controller Node2 is connected to port e0b on module A of shelf 1.0.
Corrective Actions:
    1. Consult the guide applicable to your NVMe storage shelf to review cabling rules for your system.
    2. Connect e4a to e0a on either module of shelf 1.0.

  • Health alert for both NSMA and NSMB modules.

Node:node-1
Monitor ： node-connect
Alert ID   ：NoPathToNSMA_Alert
Alerting Resource  ：*****
Subsystem          ： SAS-connect
Indication Time    ： Fri Feb 28 15:03:15 2025
Perceived Severity ：   Major
Probable Cause     ：  Cable_tamper
Corrective Actions ：
1. Consult the guide applicable to your NVMe storage shelf to review cabling rules for your system.
2. Connect controller Node1 to module A and module B of shelf 1.0.

  • Or Although the HA Pair attached to the NS224 shelf shows as Multi-Path from the sysconfig -a nodeshell command output, the following alerts are seen:
Node 01 shows NoPathToNSMA_Alert
Node 02 shows NoPathToNSMB_Alert

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