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NVMM_ERR_IO error report and takeover is not possible

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Category:
ontap-9
Specialty:
hw
Last Updated:

Applies to

  • FAS8300
  • ONTAP 9

Issue

  • EMS logs report errors:

Cluster::*> event log show
Time                Node             Severity      Event
------------------- ---------------- ------------- ---------------------------
12/3/2021 20:26:37  Cluster-02
                                     DEBUG         nvmm.mirror.aborting: mirror of sysid 1, partner_type HA Partner and mirror state NVMM_MIRROR_SYNCING_START is aborted because of reason NVMM_ERR_IO.
12/3/2021 20:26:34  Cluster-01
                                     DEBUG         rdma.rlib.connected: raid:HA:P QP is now connected.
12/3/2021 20:26:34  Cluster-02
                                     DEBUG         rdma.rlib.connected: raid:HA:A QP is now connected.
12/3/2021 20:26:30  Cluster-02
                                     DEBUG         mirror.stream.qp.error: mirror="HA Partner", qp_name="WAFL", error="NVMM_ERR_POLL_TIMEOUT"
12/3/2021 20:25:22  Cluster-02
                                     DEBUG         nvmm.mirror.state.change: mirror of sysid 1, partner_type HA Partner, changed state from NVMM_MIRROR_LAYOUT_SYNCING to NVMM_MIRROR_LAYOUT_SYNCED and took 1 msecs.

 

  • Takeover not possible due to NVRAM log being unsynchronized.

Cluster::> storage failover show
                              Takeover
Node           Partner        Possible State Description
-------------- -------------- -------- -------------------------------------
Cluster-01
               Cluster-02  false    Connected to Cluster-02,
                                     Takeover is not possible: NVRAM log
                                       not synchronized
Cluster-02
               Cluster-01  true     Connected to Cluster-01
               
2 entries were displayed.

  • Check HA interconnect cable status is incorrect, port e0a/e0b speed is not correct.

Both port should be 25GbE

slot 0: 10G/25G Ethernet Controller CX5
               e0a MAC Address:    d0:39:ea:33:f8:51 (auto-25g_cr-fd-up)
                   SFP Vendor:         Amphenol
                   SFP Part Number:    NDCCGF-N103
                   SFP Serial Number:  APF21149368814
               e0b MAC Address:    d0:39:ea:33:f8:52 (auto-10g_cr-fd-up)
                   SFP Vendor:         Amphenol
                   SFP Part Number:    NDCCGF-N103
                   SFP Serial Number:  APF21149368913

 

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