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NSM100 module fails to report FW level after firmware upgrade

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Category:
ontap-9
Specialty:
hw
Last Updated:

Applies to

  • ONTAP 9
  • NS224 shelf
  • NSM100 shelf module

Issue

  • After a shelf firmware upgrade one of the NSM100 modules does not report firmware level
  • NSM100 module also not visible from 'sysconfig' or 'storage shelf show'
  • Partner NSM100 module reporting downrev firmware and unable to update due to lack of redundancy
  • Shelf logs reporting i2c errors from surviving module

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