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Multiple fan failed and sas port down due to faulty motherboard

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hw
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Applies to

FAS2720

Issue

  • Fan error ASUP triggered.
HA Group Notification (CHASSIS FAN FRU FAILED: Multiple fans have failed) ERROR
  • SP-LATEST-SYSTEM-EVENT-LOGBMC reboots frequently.

Record 998: Fri Sep 13 12:12:37.833947 2024 [BMC.critical]: Rebooting SP due to loss of ACP comms

  • SYSCONFIG -A show sas port offline.

slot 0: SAS Host Adapter 0b (PMC-Sierra PM8070 rev. C, SAS, <OFFLINE (hard)>)
Temperature: Not Available
Phy State: [4] Enabled, Rate unknown
[5] Enabled, Rate unknown
[6] Enabled, Rate unknown
[7] Enabled, Rate unknown

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