Multiple Chassis Fan failure: System will shut down in 2 minutes - due to faulty Fan
Applies to
- ONTAP 9
- AFF A400
- FAS 8300
- FAS 8700
Issue
- Node goes down due to multiple fan failures and the following events are seen in the event logs:
[Node-01: monitor: monitor.globalStatus.critical:EMERGENCY]: Multiple fans has failed: SysFan3 F2, SysFan3 F1.
[Node-01: env_mgr: monitor.chassisFan.stop:error]: Chassis fan contains at least one stopped fan: Fan3_1 (failed)
[Node-01: env_mgr: monitor.chassisFan.stop:error]: Chassis fan contains at least one stopped fan: Fan3_2 (failed)
[Node-01: env_mgr: monitor.chassisFanFail.xMinShutdown:EMERGENCY]: Multiple Chassis Fan failure: System will shut down in 2 minutes.
[Node-01: env_mgr: callhome.c.fan.fru.fault:error]: Call home for CHASSIS FAN FRU FAILED: Fan3_1
[Node-01: env_mgr: callhome.c.fan.fru.fault:error]: Call home for CHASSIS FAN FRU FAILED: Fan3_2- From the
SP-LATEST-IPMIlogs, no reading is reported for the faulty fan:
Fan1_1 | 70h | ok | 29.1 | 12600 RPM
Fan2_1 | 71h | ok | 29.2 | 12700 RPM
Fan3_1 | 72h | ns | 29.3 | No Reading
Fan4_1 | 73h | ok | 29.4 | 12700 RPM
Fan1_2 | 74h | ok | 29.1 | 12600 RPM
Fan2_2 | 75h | ok | 29.2 | 12600 RPM
Fan3_2 | 76h | ns | 29.3 | No Reading
Fan4_2 | 77h | ok | 29.4 | 12700 RPM
- Attention LED is lit on the affected fan:
BMC node-01> system fru led show all1 LED_SYSTEM_ATTEN_01 is on2 LED_CONTROLLER_ATTEN_01 is on49 LED_FAN_ATTEN_01 is off50 LED_FAN_ATTEN_02 is off51 LED_FAN_ATTEN_03 is on52 LED_FAN_ATTEN_04 is off