Skip to main content
NetApp Knowledge Base

Interconnect Port cf.ic.xferTimedOut Errors and CRC Errors Increase

  1. Last updated
  2. Save as PDF
Views:
26
Visibility:
Public
Votes:
0
Category:
fas-systems
Specialty:
hw
Last Updated:

Applies to

AFF A400

Issue

  • Multiple cf.ic.xferTimedOut errors on interconnect port.

Wed May 07 04:42:53 +0000 [node-04: cf_firmware: cf.ic.xferTimedOut:error]: HA interconnect: OFW transfer timed out.
Wed May 07 04:49:53 +0000 [node-04: cf_firmware: cf.ic.xferTimedOut:error]: HA interconnect: OFW transfer timed out.
Wed May 07 04:52:22 +0000 [node-04: cf_firmware: cf.ic.xferTimedOut:error]: HA interconnect: OFW transfer timed out.
Wed May 07 04:57:54 +0000 [node-04: cf_firmware: cf.ic.xferTimedOut:error]: HA interconnect: OFW transfer timed out.
Wed May 07 05:00:17 +0000 [node-04: cf_firmware: cf.ic.xferTimedOut:error]: HA interconnect: OFW transfer timed out.
Wed May 07 05:04:44 +0000 [node-04: cf_firmware: cf.ic.xferTimedOut:error]: HA interconnect: OFW transfer timed out.
Wed May 07 05:10:07 +0000 [node-04: cf_firmware: cf.ic.xferTimedOut:error]: HA interconnect: OFW transfer timed out.

  • Increase in Total errors and CRC errors on interconnect port observed in IFSTAT -A output:

-- interface  e0a  (23 hours, 54 minutes, 29 seconds) --

RECEIVE
Total frames:      177k | Frames/second:       2  | Total bytes:       261m
Bytes/second:     3033  | Total errors:     1930  | Errors/minute:       1      
Total discards:      0  | Discards/minute:     0  | Multi/broadcast:   177k
Non-primary u/c:     0  | Errored frames:      0  | Unsupported Op:      0
CRC errors:       1769  | Runt frames:         0  | Fragment:            9       
Long frames:         0  | Jabber:              0  | Length errors:       0
Alignment errors:    0  | No buffer:           0  | Pause:               0
Jumbo:            4305k | Error symbol:      161  | Bus overruns:        0
Queue drops:         0  | LRO segments:        0  | LRO bytes:           0
LRO6 segments:       0  | LRO6 bytes:          0  | Bad UDP cksum:       0
Bad UDP6 cksum:      0  | Bad TCP cksum:       0  | Bad TCP6 cksum:      0
Mcast v6 solicit:    0  | Lagg errors:         0  | Lacp errors:         0
Lacp PDU errors:     0
TRANSMIT
Total frames:    88856  | Frames/second:       1  | Total bytes:       130m
Bytes/second:     1516  | Total errors:        0  | Errors/minute:       0
Total discards:      0  | Queue overflow:      0  | Multi/broadcast: 88851
Pause:               0  | Jumbo:             965k | Cfg Up to Downs:     1
TSO segments:        0  | TSO bytes:           0  | TSO6 segments:       0
TSO6 bytes:          0  | HW UDP cksums:   85986  | HW UDP6 cksums:      0
HW TCP cksums:       0  | HW TCP6 cksums:      0  | Mcast v6 solicit:    0
Lagg drops:          0  | Lagg no buffer:      0  | Lagg no entries:     0
DEVICE
Mcast addresses:     4  | Rx MBuf Sz:       9216
LINK INFO
Speed:           25000M | Duplex:            full | Flowcontrol:       full
Media state:     active | Up to downs:          3

  • Errors persist even after replacing the SFP cable of port e0a.
  • Errors persist even after replacing the controller including the internal ports.

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.