Initialization of network interface e0a and e0b failed due to unexpected software error mlx5_core err=0xfffffff0:115
Applies to
- ONTAP 9
- AFF A400, AFF C400
- ASA A400,ASA C400
- FAS8300, FAS8700
Issue
- After an ONTAP upgrade system went into a boot loop with the following reported in the boot sequence:
[Node-01:netif.init.failed:ALERT]: Initialization of network interface e0a failed due to unexpected software error mlx5_core err=0xfffffff0:115[Node-01:netif.init.failed:ALERT]: Initialization of network interface e0b failed due to unexpected software error mlx5_core err=0xfffffff0:115- In maintenance mode the ports e0a and e0b are missing from command output
SYSCONFIG
slot 0: Gigabit Ethernet I210
e0S MAC Address: xx:xx:xx:xx:xx:xx (auto-1000t-fd-up)
e0M MAC Address: xx:xx:xx:xx:xx:xx (auto-1000t-fd-up)
Device Type: 0x1533 (BSD99)
Firmware Version: 3.25-5.5 0x80000674
slot 0: Dual 40G/100G Ethernet Controller CX5
e0c MAC Address: xx:xx:xx:xx:xx:xx (auto-100g_cr4-fd-up)
24 Disks: 87901.9GB
1 Shelf with NSM100
e0d MAC Address: xx:xx:xx:xx:xx:xx (auto-100g_cr4-fd-up)
24 Disks: 87901.9GB
1 Shelf with NSM100