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Incorrectly configured storage ports result in unsupported and SNMP alerts

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Category:
ontap-9
Specialty:
HW
Last Updated:

Applies to

  • FAS/AFF
  • ONTAP
  • NS224
  • Storage Switch
  • Data Switch

Issue

  • SwitchCommunityString_Alert and UnsupportedSwitch_Alert is present on the health alert table
::> system health alert show                                                                                 
Node: Cluster1-                                                                                                        
Monitor: ethernet-switch                                                                                                
Alert ID: SwitchCommunityString_Alert 
 
Node: Node-1                                                                                                        
Monitor: ethernet-switch                                                                                                
Alert ID: UnsupportedSwitch_Alert
 
  • The affected switch is not directly connected to any NSMs and is used for network traffic and is connected to a storage port

Cluster1::> storage shelf show -fields initiator

shelf      initiator

-----      ---------

1.0        e3b , e5a

Cluster1::> storage port show

                                      Speed                     VLAN
Node               Port Type  Mode    (Gb/s) State    Status      ID
------------------ ---- ----- ------- ------ -------- --------- ----
Cluster1-01
                   e3a  ENET  storage    100 enabled  online      30  <--- Needs to be changed to a Network port
                   e3b  ENET  storage    100 enabled  online      30
                   e5a  ENET  storage    100 enabled  online      30
                   e5b  ENET  storage    100 enabled  online      30  <--- Needs to be changed to a Network port
Cluster1-02
                   e3a  ENET  storage    100 enabled  online      30  <--- Needs to be changed to a Network port
                   e3b  ENET  storage    100 enabled  online      30
                   e5a  ENET  storage    100 enabled  online      30
                   e5b  ENET  storage    100 enabled  online      30  <--- Needs to be changed to a Network port

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